Resource Articles

Below you will find a treasure trove of topics we have curated to help you train your techs, grow your practice and provide excellence patient care.

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Inside the Hiring Manager's Head Part III

This is part III in a series. The first interview helps the hiring manager get to know you. Just relax and be yourself. The hiring manager is looking for …

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Inside the Hiring Manager's Head Part II

This is the second article in a series. The first verbal contact may be when the hiring manager calls to make an appointment for an interview. This is your opportunity for a first impression.

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Manual Keratometry for Beginners

Don't be intimidated by the Keratometer.  Manual Keratometry is not difficult and is an important skill every technician who works in an anterior segment practice should have.

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Spill the Beans on the Best Kept Secret

Share your career with others who are searching for a rewarding career and share this blog post with them. If you'd like more information about Ophthalmic Medical Assisting …

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Meaningful Use, Schmeaningful Use

I can hardly think of a greater misnomer than "Meaningful Use". The most frequent pain-point Ophthalmologists and Ophthalmic Practice Administrators and staff express to me is the onerous requirements for meeting Meaningful Use.

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Does this Refraction Make Sense?

Your doctor will scrutinize your refraction, so why not learn to do it yourself first? Following are some strategies for analyzing your refractive findings.

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You Can't Always Get What You Want

Today's patient is a more savvy consumer than years past. They are more informed and more demanding of a satisfactory encounter. As care providers, we are invested in this.

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Peanut Butter & Jelly Can Make a Point

I struggled with trying to get my staff to keep the exam lanes stocked. We had discussed the importance of doing so at staff meeting after staff meeting and it continued to be an ongoing problem …

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YOU Are the Key to Success

Practices must continually drive new patients in the door in order to maintain a viable practice.  Marketing, professional referrals and good word of mouth brings them in the door. After that, it’s up to YOU

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Strategies for Technician Training

The vast majority of today's ophthalmic medical assistants are trained on the job. The U.S. Bureau of Labor Statistics projects employment in this field will grow 30% from 2012-2022.

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Steak on a Hot Dog Budget

Our patients want steak but we have a hot dog budget. This creates an environment in which productivity must increase without compromising patient care and the patient experience.

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What is ATPO?

You may have heard of ATPO but weren't sure what it was all about. I'm here to set the record straight on what ATPO can do for YOU!

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